Support

Licensing questions, product guidance, and direct contact options.

Frequently Asked Questions

You can contact us for product questions, licensing clarification, setup assistance, bug reports, and feature requests.

Licensing depends on the product and purchase channel. Some products are one-time purchases and others may use subscription billing. If you are unsure which model applies, contact support and include the product name.

Support helps you resolve blockers faster, avoid configuration mistakes, and confirm fit before purchase or deployment.

Use the form below and choose the relevant subject. For a faster response, include your product, operating system, and a short description of what you need.

Include the product name, app version (if available), your operating system version, steps to reproduce the issue, and screenshots when relevant.

Use the product pages below for platform-specific documentation and support paths:

Purchases and refunds for public macOS apps are handled through the Mac App Store. For MirCRM, BurzSync, and Fbloc billing or refund requests, use reportaproblem.apple.com. For Burz Suite CRM commercial or deployment questions, use the product-specific support subjects below.

Choose the subject group that best matches your request:
  • MirCRM, BurzSync, Fbloc, BoltBurz, and Burz Suite CRM include product-specific subjects.
  • BoltBurz is a free app, so its product group is limited to general feedback and bug reports.
  • General covers product recommendations, pre-purchase questions, feature requests, and broader website issues.
  • Legal covers privacy, terms, licensing clarification, and formal compliance inquiries.

Current public product lineup:
  • macOS: MirCRM, BurzSync, Fbloc, and BoltBurz.
  • Cloud: Burz Suite CRM.

Contact

Ask a Question

Subjects are grouped by product so we can route your message faster. Choose the closest match under the relevant product, or use the General and Legal groups when it is not product-specific.

Direct support email